With nearly four decades of experience in the hospitality industry and a distinguished track record of leadership across seven luxury properties worldwide, Philippe Claverotte, Vice President of Operations and General Manager of RAAYA, stands as a paragon of innovation. His career spans over 20 countries and reflects a deep appreciation for cultural diversity and the unique challenges each location presents.
In his words, “You treat your colleagues how you would like them to treat your guests,”—a mantra that underscores his management style and commitment to team development. By implementing well-thought Standard Operating Procedures (SOPs) and investing in comprehensive training programs, Claverotte ensures operational efficiency and consistency in service delivery. His passion for hospitality and innate leadership qualities inspire colleagues, creating an environment where excellence thrives.